Privacy notice

ABBEYWOODRCG LTD, company number 16874202, is the controller for information sent through this website. The company deals with families across the United Kingdom. The registered office is C/O Bishop Fleming, Brook House, Manor Drive, Clyst St. Mary, Exeter, EX5 1GD. Write through this site. There is no public phone number.

If you enquire about care or a visit, we use your name, phone number, email, and what you tell us about the person who may need care, so that the home can reply and decide whether it can help. If you apply for work, we use your details and any CV to consider you for a post. We do not sell this information, and we do not use it to build a mailing list for other businesses.

If a person later moves into the home, information about them becomes part of the care record and is kept for as long as the law and the regulators require. An enquiry that does not lead to a place or a job is kept while it is being dealt with, and then deleted or reduced to the minimum the home still needs.

You can ask for a copy of your information, a correction, or erasure where the law allows it. You can complain to the Information Commissioner’s Office. Start with the home, so the request is handled from the right file. Do not send medical records through this public form unless you have already been asked to, and even then prefer a way the home has agreed.